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Frequently Asked Questions

Why buy a generic UK domain name?
A relevant generic domain name can be an invaluable business asset for your company. The internet is full of companies competing for business and generic domain names are generally easier for potential customers to remember. Which would you remember - loans.co.uk or 123loans4u.co.uk?

Rather than using search engines, a growing number of surfers will type a generic domain name into the address bar of their browser in the hope that it takes them to a site related to whatever they are looking for, e.g. someone looking for flowers may type in www.flowers.co.uk. This is known as Direct Navigation and can be a tremendous source of potential customers without advertising or other costs.

Consumers associate generic domain names with market leaders, for example, a car sales company trading under the domain name cars.co.uk would give the immediate impression that they are a credible company who are serious about their online business.

As well as helping to improve your business, generic domain names can be seen as a good investment. Prices steadily increase year on year and with more domains finding permanent homes prices look set to rise solidly in the future.

Who can own a .uk domain name?
Anyone can own a .uk domain name, there are no restrictions on ownership.

I am not familiar with the .uk domain transfer process, can you help?
Unlike .com domain transfers .uk domains are slighty more involved and require the buyer and seller to complete an online transfer as well as the normal registrar/isp transfer. We are very experienced with the transfer process and will guide you through it, step by step.

How do I pay for a domain name?
Our current payment options are bank transfer, cheque or PayPal (+ fees).

Do I have to pay VAT?
If you are based in the UK then you must pay VAT on top of the sales price.

If you are based outside the UK but within the EU then you must also pay VAT unless you are a VAT registered company and can supply us with your EU VAT number.

If you are based outside of the UK/EU then VAT will be charged at 0%.




If you have any further questions please do not hesitate to contact us.




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